Problema pantallazo azul windows 7
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aspirante
Problema pantallazo azul windows 7
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Hola.
Tengo el problema del pantallazo azul y ya empieza a ser molesto. Solo me pasa con un juego.
He hecho un analisis con debugging y como no se adjuntarlo lo pego aqui abajo, gracias.
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\050114-22042-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: *** Invalid ***
************************************************** **************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
************************************************** **************************
Executable search path is:
************************************************** *******************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
************************************************** *******************
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff800`03463000 PsLoadedModuleList = 0xfffff800`036a66d0
Debug session time: Thu May 1 13:14:11.155 2014 (UTC + 2:00)
System Uptime: 0 days 1:34:03.918
************************************************** *******************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
************************************************** *******************
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
.................................................. .............
.................................................. ..............
..............................
Loading User Symbols
Loading unloaded module list
....
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {0, 2, 0, fffff800034dee52}
*** WARNING: Unable to verify timestamp for mssmbios.sys
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
************************************************** ***********************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
************************************************** ***********************
************************************************** ***********************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
************************************************** ***********************
************************************************** ***********************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
************************************************** ***********************
Probably caused by : ntoskrnl.exe ( nt+7be52 )
Followup: MachineOwner
---------
1: kd> !analyze -v
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800034dee52, address which referenced memory
Debugging Details:
------------------
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
************************************************** ***********************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
************************************************** ***********************
************************************************** ***********************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
************************************************** ***********************
************************************************** ***********************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
************************************************** ***********************
ADDITIONAL_DEBUG_TEXT:
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.
MODULE_NAME: nt
FAULTING_MODULE: fffff80003463000 nt
DEBUG_FLR_IMAGE_TIMESTAMP: 521ea035
READ_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get nt!MmPoolCodeStart
unable to get nt!MmPoolCodeEnd
0000000000000000
CURRENT_IRQL: 0
FAULTING_IP:
nt+7be52
fffff800`034dee52 488b3f mov rdi,qword ptr [rdi]
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xA
LAST_CONTROL_TRANSFER: from fffff800034d8169 to fffff800034d8bc0
STACK_TEXT:
fffff880`0622a778 fffff800`034d8169 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt+0x75bc0
fffff880`0622a780 00000000`0000000a : 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`034dee52 : nt+0x75169
fffff880`0622a788 00000000`00000000 : 00000000`00000002 00000000`00000000 fffff800`034dee52 fffffa80`099025b0 : 0xa
STACK_COMMAND: .bugcheck ; kb
FOLLOWUP_IP:
nt+7be52
fffff800`034dee52 488b3f mov rdi,qword ptr [rdi]
SYMBOL_NAME: nt+7be52
FOLLOWUP_NAME: MachineOwner
IMAGE_NAME: ntoskrnl.exe
BUCKET_ID: WRONG_SYMBOLS
Followup: MachineOwner
---------
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Re: Problema pantallazo azul windows 7
Hola Ultratumbico,
Es muy dificil aventurarse a un diagnóstico por las cosas que comentas. Si te pasa sola y exclusivamente con un juego podría ser incluso que el juego tuviese algún fichero dañado o algún bug incluso que produjese el problema con tu configuración.
Podrías probar a estresar tanto el procesador como la gráfica con el programa OCCT, ésto te puede servir para detectar si hay alguna "debilidad" que hace que la estabilidad no sea total, o bien exista un problema de calentamiento que solo sea patente en ese juego.
Un saludo
-
recién llegado
Re: Problema pantallazo azul windows 7
Hola Ultratumbico,
El error IRQL_NOT_LESS_OR_EQUAL puede dar en muchos casos.
¿Puedes decir con que juego te pasa y que targeta gráfica tienes?
Saludos.
-
Winter is Coming¡¡¡
Re: Problema pantallazo azul windows 7
Los pantallazos azules en un alto porcentaje son producidos por fallos en el hardware, y sobre todo fallos en la memoria RAM.
Saludos
-
pulgadas de pasión
Re: Problema pantallazo azul windows 7
Yo voy a ir un paso más allá y me voy a aventurar a decir que es culpa del CRACK que ha usado para el juego.
De ser original ruego que aceptes mis disculpas y que revises los foros de dicho juego por que muy posiblemente sea algún bug solucionable.
//
Mi rincón: click //
Sácale partido al Htpc: click //
Calibra y vencerás: click //
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